Chief Nursing Officer/Director Patient Experience
Confidential/596951
Passionate nurse leader, committed to continually strive for best practices and patient outcomes / satisfaction and healthcare team engagement. Extensive experience in Patient Experience and Nursing & Patient Care Executive Services. >30 years experience and 10+ at Director/ Manager level.
CERTIFICATIONS AND LICENSES
CERTIFICATIONS:
- Board Certified Family Nurse Practitioner - ANCC
- Board Certified Nurse Executive - ANCC
- Board Certified Nurse Educator - NLN
- Board Member and Succession Chair
- Certified Patient Experience Professional (CPXP)
- American Organization of Nurse Leaders (AONL)
- American Nurses Association (ANA)
- American College of Healthcare Executives (ACHE)
WORK HISTORY AND ACCOMPLISHMENTS
Chief Nursing Officer/Director Patient Experience
Highly qualified Patient Experience and Nursing Services Patient Care Services Executive experience in hospital area.
- Increased Patient Experience Scores (Net Promoter Score) by 258% from baseline.
- Led $35M new hospital design and construction build and move.
- Manage and execute $25M nursing budget, P&L.
- Oversaw design and construction of $35M new hospital facility build. Opened new hospital November 2020.
- Maintained programs within quarterly and annual budget specifications($15.2 million annual budget).
EDUCATION
Bachelor of Science in Nursing
Indiana University School of Nursing
Master of Science in Nursing –Family Nurse Practitioner
University of St. Francis
Doctor of Philosophy, Natural Health Sciences
Clayton College of Natural Health
Doctor of Nursing Practice(DNP)
University of Alabama in Huntsville
Master of Business Administration in Healthcare Management
Western Governor’s University
Compensation Requirements
Rates will vary based on location and housing availability. Very reasonable for the market.